Welcome!

I'm not going to lie. I have started this blog for the sole purpose of becoming rich and famous.

Having been unemployed for the past three and a half months in an attempt to gain access to the world of writing/editing/journalism (read: somehow using my English degree and making the past four years of my life worth SOMETHING, dammit), I have become bored and slightly peeved, as well as oddly gassy. I am now going back to a job that I quit due to pride and deep seething rage, and have had to swallow both. So this blog will hopefully be my ticket out of the customer service world for good!

What makes that statement ironic is that this blog is specifically about customer service, and all of the special people I encounter on a day to day basis. People who you know have never been behind a customer service desk, or answered a phone for a store, or served one plate of food to a picky eater in all of his or her life. It's about the people who demand to speak to the manager because something is not in stock, or the person who believes with honest sincerity that the back room of any store is a massive warehouse of hidden goods. Or worse, the people who think that they are good customers, but are really the worst customers of all.

(Cue swelling music): I will share stories from my sordid grocery store past, and my sordid optical retailer present, and may even spice things up with some of my two sisters' antics at various restaurants. And all the while, I will be awaiting the phone calls from publishers around North America begging and pleading to present my stories to the world! Or at least to the three people who still talk to me! (The room grows dim as a spotlight illuminates me): This blog is unique to blogs! It is not about me! It is about people! Phil's people!!!!!